FAQ

What are your hours of operation?
We are open Monday-Friday, 9am-10pm Eastern, excluding holidays.

What payment methods do you accept?
We accept Visa, MasterCard, Discover, American Express, and PayPal. All payments must be made in US dollars.

How do I pay for an order with PayPal?
Browse the store and add items to your cart. When you go to checkout you’ll be presented with two options: You can choose to pay with a credit card or you can use your PayPal account. If you choose to pay with PayPal, you will be presented with a PayPal login window. You will be asked to select a preferred payment method, such as a bank account or credit card that is linked to your account. If you have a PayPal balance, it will be used before any other payment method. Follow the instructions to complete the payment.

How much does shipping cost?
The cost of shipping can vary greatly depending on the particular items you’d like to purchase, the location where you’d like your order shipped, and the type of shipping service that your prefer.

Can I update my shipping address?
If your order has not shipped out yet we can update your shipping address. Please contact customer service with your order number and the new address. Once we have updated it we will confirm that that the address has been updated. If your order has already been shipped out we may be able to do a delivery intercept on one of our expedited shipping options. If we are able to do the delivery intercept, you will incur an intercept fee. Standard shipping does not allow for delivery intercept.